Terms of service
OVERVIEW
Welcome to La Loba. The terms “we”, “us” and “our” refer to La Loba. We operate this webshop and website, including all related information, content, features, tools, products and services (the “Services”) in order to provide you with a shopping experience.
La Loba is powered by Shopify, which enables us to provide the Services to you.
These Terms of Service (“Terms”) govern your use of our Services and your purchase of products from us, together with our Privacy Policy [LINK] and Refund Policy [LINK].
By accessing or using our Services, you agree to be bound by these Terms. If you do not agree, you may not use our Services.
ELIGIBILITY AND ACCOUNT
By using our Services, you confirm that you are at least the age of majority in your country of residence, or that you have obtained consent from a parent or legal guardian.
You may be required to provide accurate and complete information, including contact, billing, shipping, and payment details. You are responsible for ensuring that all information is correct and up to date.
You are responsible for maintaining the confidentiality of any account credentials and for all activity under your account.
PRODUCTS
We make every effort to accurately display product images, descriptions, and colours. However, we cannot guarantee that your device accurately reflects product appearance.
All products are subject to availability. We reserve the right to discontinue any product or limit quantities at any time.
ORDERS AND CONTRACT FORMATION
When you place an order, you are making an offer to purchase our products.
A binding contract is formed only when we confirm your order by email and your payment has been successfully processed.
We reserve the right to refuse, cancel, or limit any order for reasons including but not limited to product availability, suspected fraud, or errors in pricing or product information.
If an order is cancelled after payment, you will receive a full refund.
PRICES, TAXES AND PAYMENT
All prices are shown in the applicable currency at the time of purchase.
Unless otherwise stated, prices do not include customs duties, import taxes, or other charges that may apply in your country.
For customers outside the European Union, import duties and taxes are the responsibility of the customer.
Payment must be completed in full before order fulfilment.
We reserve the right to correct pricing errors at any time.
SHIPPING AND DELIVERY
We ship to Denmark, the European Union, the United Kingdom, and selected international destinations.
Delivery times are estimates only and are not guaranteed.
We are not responsible for delays caused by carriers, customs, or events outside our control.
Ownership of the products passes to you upon delivery.
Risk of loss transfers to you when the order has been delivered to the address provided at checkout.
RIGHT OF WITHDRAWAL (EU/EEA/UK CONSUMERS)
If you are a consumer in the European Union, European Economic Area, or United Kingdom, you have the legal right to withdraw from your purchase within 14 days of receiving your order, without giving any reason.
To exercise this right, you must notify us at: lalobacontact@gmail.com
Returned items must be in their original condition in accordance with our Refund Policy [LINK].
RETURNS AND REFUNDS
Returns and refunds are handled in accordance with our Refund Policy [LINK].
INTELLECTUAL PROPERTY
All content on this website, including but not limited to text, images, graphics, logos, product designs, and branding, is the property of La Loba or its licensors and is protected by applicable intellectual property laws.
You may not copy, reproduce, distribute, or use any content without prior written permission.
THIRD-PARTY SERVICES
Our Services may include third-party tools, services, or links. We are not responsible for the content, accuracy, or practices of third-party websites.
Use of third-party services is at your own risk and subject to their terms.
SHOPIFY
Our store is hosted by Shopify.
Shopify acts as a data processor in relation to your personal data. Shopify is not responsible for transactions between you and La Loba.
By using our Services, you also acknowledge Shopify’s role in processing data required to operate the store.
PROHIBITED USES
You may only use our Services for lawful purposes.
You agree not to:
- Use the Services for unlawful or fraudulent purposes
- Attempt to interfere with website security or functionality
- Copy or exploit website content without permission
- Provide false or misleading information
- Attempt to access other users’ data
We reserve the right to suspend or terminate access if these Terms are violated.
DISCLAIMER OF WARRANTIES
The Services and products are provided “as is” and “as available”.
We do not guarantee that the Services will be uninterrupted, error-free, or completely secure.
To the fullest extent permitted by law, we disclaim all warranties relating to fitness for a particular purpose and merchantability.
LIMITATION OF LIABILITY
To the maximum extent permitted by law, La Loba shall not be liable for any indirect, incidental, or consequential damages arising from the use of our Services or products.
Nothing in these Terms limits liability where it cannot be excluded under applicable consumer law.
INDEMNIFICATION
You agree to indemnify and hold harmless La Loba from any claims arising from your misuse of the Services or violation of these Terms.
SEVERABILITY
If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions shall remain in full force and effect.
ENTIRE AGREEMENT
These Terms, together with our Privacy Policy and Refund Policy, constitute the entire agreement between you and La Loba.
GOVERNING LAW
These Terms are governed by the laws of Denmark.
Any disputes shall be subject to the exclusive jurisdiction of the Danish courts, unless mandatory consumer protection laws in your country of residence provide otherwise.
CHANGES TO TERMS
We may update these Terms at any time. The latest version will always be available on our website.
Continued use of the Services constitutes acceptance of the updated Terms.
CONTACT
Questions about these Terms should be sent to:
La Loba
Email: lalobacontact@gmail.com